Frequently Asked Questions

Q: Are all my purchases from OBA Group Selling Support eligible?

A: Yes, if ordered directly from the OBA Catalog .  If you have a custom project or graphic, some components if they are not Purina Branded, could be ineligible.  Always check with your local Purina Sales Specialist to confirm eligibility of graphic purchases.

Q. How do I pay for my order?

A: A credit card is required at the time your order is placed.  We do not charge your credit card until the project has been shipped.  Credit terms may be available for Dealers and Co-ops who have placed orders previously, inquire at the time of order.

Q: How do I get reimbursed?

A: Complete Reimbursement requests using the Purina Customer Community for easy completion and tracking.  Paper forms may still be used where needed. The dealer and Sales Specialist must complete the reimbursement form and send it to the Area Sales Office for ASM approval.  All 2021 claims must be submitted by March 15, 2022 to be eligible for reimbursement. Once each claim is approved and processed, it will be issued as a credit invoice.  Claim forms must include proof of appropriate expenditure.  Please contact your local Purina Sales Specialist with any additional questions.

If you have additional questions please do note hesitate to contact us at 636-225-3001 or via email orders@obagroupllc.com