Frequently Asked Questions

Q: Are all my purchases from OBA Group Selling Support elegibile?


A:
Yes, if ordered directly from the 2019 Catalog .  If you have a custom project or graphic some components if they are not Purina Branded could be ineligible.  Always check with your local Purina Sales Specialist to confirm eligibility of graphic purchases.


Q: Can I used my remaining 2018 Selling Support Dollars to purchase any of the 2019 Feed Finder Components?


A: Yes you can, but only with 50% reimbursement.  If you want to take advantage of the 100% reimbursement you will have to wait until February 1, 2019 to place your order. 


Q: Can I pre-order 2019 Components that are 100% reimbursable?


A: Yes, we are accepting pre-orders for any of the components that are 100% reimbursable. 


Q. How do I pay for my order, and how do I get reimbursed?


A: A credit card is required at the time your order is placed.  We do not charge your credit card until the project has been shipped.  Credit terms may be available for Dealers and Co-ops who have placed orders previously, inquire at the time of order.


Q: How do I get reimbursed?


A: Complete Reimbursement requests using the Purina Customer Community for easy completion and trackability.  Paper forms may still be used where needed. The dealer and Sales Specialist must complete the reimbursement form and send it to the Area Sales Office for ASM approval.  All 2018 claims must be submitted by March 15, 2019 to be eligible for reimbursement. Once each claim is approved and processed, it will be issued as a credit invoice.  Claim forms must include proof of appropriate expenditure.  Please contact your local Purina Sales Specialist with any additional questions.


If you have additional questions please do note hesitate to contact us at 636-225-3001 or via email orders@obagroupllc.com

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